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Springfree® Trampolines FAQs

What makes a Springfree Trampoline safer than other trampoline models?

What makes a Springfree Trampoline safer than other trampoline models?

The Springfree Trampoline patented design features have eliminated 90% of product related trampoline injuries. The key features that make Springfree the world’s safest are:

Mat rods provide the safest bounce - Instead of springs which tend to stretch, rust and trap toes and feet, Springfree’s revolutionary design uses patented flexible rods. The rods provide a smooth, non-jarring bounce and lie beneath the jumping surface, out of harm’s way.
SoftEdge™ Mat removes hard edges - Our proprietary mat is 30 times more shock-absorbent than pads found on traditional trampolines.
FlexiNet™ Safety Enclosure keeps the jumper on the trampoline - The patented FlexiNet enclosure has flexible rods to cushion jumpers and prevent falls. The jumper is directed back to the center and cannot make contact with the net rods. The zippered net also ensures jumpers cannot fall through the opening.
Frame situated beneath the jumping surface out of harm’s way – Additionally, with three layers of rust-preventative coating, our steel frames are built to endure even the most extreme weather.

How soft is the edge of a Springfree Trampoline?

How soft is the edge of a Springfree Trampoline?

Springfree Trampoline’s SoftEdge™ Mat is 30 times more shock absorbent then pads found on traditional trampolines.

How long is the warranty on a Springfree Trampoline?

How long is the warranty on a Springfree Trampoline?

Starting in September 2017, we are proud to be the only trampoline to offer a full 10-year warranty on every component. Don’t be fooled by other trampoline warranties – independent research has shown that certain components in competitors’ warrantees have reduced warranty periods.

Springfree Trampoline warrants its products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. With all warranty claims, shipping charges apply. Please note, that the 10 year warranty is not transferable; and applies to the consumer who originally purchased the trampoline.

What can I expect with the purchase and installation process of a trampoline?

After purchasing a trampoline from Recreations Outlet, here's what to expect!^*

To begin, our sales consultant will review the following with you:

Please note: After buying online, a Recreations Outlet staff member will contact you within 3 business days to discuss these questions.
- Where is the item going to be delivered/installed?
- Is that respective area accessible by truck?
- Additional questions about the yard, driveway and area will be asked to ensure proper and timely delivery.
The consultant will then schedule a yard check or delivery/installation date with one of our authorized technicians.
Our technician will contact you on the day of service to confirm time and address.
Sit back and relax as we expertly perform the work.
After installation and safety checks, enjoy lots of healthy outdoor fun for years to come!

^*Mileage, yard conditions, and other variables may apply

What Our Happy Customers Are Saying

"Sam was really friendly and incredibly helpful. He answered the overwhelming amount of questions I had, and steered me in a direction
while also honoring my budget. It was a really stress free and fun experience. I would highly recommend them."

-Holly H.

"We had a great experience working with Sam DeLois at Recreations Outlet. He helped guide us with our purchase of the SpringFree 11' by 11' trampoline.
Both the trampoline and the service was outstanding. Highly recommend!"

-Mike R.

"If you are going to purchase a trampoline, without a doubt do it here and ask for Sam. Sam did a nice job walking me through the options in the store and I chose a large trampoline. He suggested going jumbo as a lot of people wish they did, but I was unsure if I could make the space work.

The trampoline was delivered on time and they carried the heavy boxes into a spot where my kids couldn’t see them as it was a surprise. I was clearing a space in our backyard and was trying to line up the timing to get it ready and the trampoline installed before my sons birthday. I called Sam four days (two business days) before the birthday and asked if I could switch out the trampoline for a jumbo (he was right) and if he could arrange for an install. Sam got it done and saved the day. Fantastic customer service experience.

CJ did a great job on the install, helped me get the warranty info and even helped me turn it a few times to find the best positioning. Thank you Sam and CJ!"

-John W.

"Worked with numerous team members at Recreations Outlet (Pete, Donna, and Tara) who were all outstanding. Got both the swingset and trampoline installed in one day and our installer, Steve was extremely hard working, personable and provided good insight. He adjusted the location of the swingset which fit our yard perfectly. Amazing team of people to work with and we can't thank them enough. Our kids love it!"

-Scott S.

Our Springfree® Trampoline experts are ready to help!

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